Bachoco OK Foods

Privacy Policy

This Privacy Policy was last updated on March 28th, 2022.

O.K. Foods, Inc. (“OK”) maintains this policy (the “Privacy Policy”) to inform all users who visit or access www.bachocousa.com (the “Website”), and who receive or provide electronic communications, including, but not limited to, text messages, emails, phone calls, and/or voicemails (“Communications”). This Privacy Policy outlines OK’s policies, procedures and process for the collection, use, protection and disclosure of certain types of information about you, including information that can be used to identify you (“Personal Information”). As used in this Privacy Policy, all references to “we”, “us” or “our” shall be construed to mean OK and all references to “you”, “your”, “yourself” shall refer to you, the user who visited or accessed the Platform or receives or exchanges Communications with us. The Website and our Communications will be referred to collectively as the “Platform.”

OK is committed to respecting and protecting your privacy with respect to the information you provide or we otherwise collect from you.  By using, accessing or visiting our Website, or when you provide us with your email address or mobile telephone number, you accept the practices described in this Privacy Policy. If you have any questions about this Privacy Policy or our use of your information, please contact us in accordance with Section 12 below.  

The Platform is hosted in and provided from the United States of America.  If you are accessing our Platform from any location outside the United States of America, please note that the Personal Information we collect will be transferred to, used, stored, and otherwise processed in the United States of America. We do not represent that the Platform or our processing of your Personal Information will comply with the laws of any jurisdiction outside of the United States of America.

1. Information We Receive About You

A. Information You Provide to Us

We may collect information about you, including Personal Information, in a variety of ways.  The primary means by which we do so occurs through what you voluntarily provide to us, including when you submit an application, form response, or any other form of written information to us through our Platform. This information may include information that personally identifies you, such as your name, email address, phone number, state of residence or any of the information we are required to collect and retain pursuant to applicable law. We may also collect certain information from you via a third party, such as if you submit an employment application to us using a third-party.  We do not retain any information about you from such third parties unless you direct them to share your information with us on your behalf.  We may also combine information you provide to us with information from public and other reputable sources, including, for example, updated contact information and demographic data.

B. Information We Collect Automatically

When you visit our Platform, we may automatically receive other information about your visit, including your, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click stream data.  For instance, we may log your IP address or unique device ID, your page requests at the Platform, and other information collected from “cookies”.  A cookie is a small text file that is sent to your computer’s browser or your mobile device when you visit a website. Cookies remain on your computer or device until they are deleted and may tell us, for example, how you arrived at our Platform (including search engines and search terms) and how you navigate around our Platform (including what you search for and browse).  Please note that some internet browsers and device platforms allow you to block or reject cookies, although this may materially impact your ability to use the standard features of our Platform. We may combine information collected via cookies with Personal Information provided by you.  Our use of cookies do not track users over time or across third-party websites, so the Platform does not respond differently when it receives a web browser “do-not-track” signal.

C. Exceptions

We are not responsible for the privacy of any information you voluntarily reveal or post in any public forum (e.g., message board, chat room, social media page, etc.) whether or not such public forum is offered or sponsored by us, nor are we responsible for the privacy practices of websites that are operated or owned by third parties.

2. Our Use and Sharing of Information

We may use your information provided to or collected by us in accordance with this Privacy Policy to review, verify or process your application, to contact you, to improve the quality of our Platform, to identify and promote opportunities, and to provide any related services to you.  We may use your e-mail, mobile phone number, postal and/or mailing address to notify you of important information regarding our Platform, our policies and practices.  In addition, we may send  you information about special offers, new programs and/or other information we think may be of interest to you. This information may be sent by email, text message, push notification, or social media or another form of electronic communication.  If you do not wish to receive these Communications from us, you may “opt-out” or “unsubscribe” from these Communications by following the instructions contained in the e-mail or text message or by contacting us directly as described in Sections 9, 10 and 12 below.  We may also share your information:

• when we believe in good faith that it is necessary to respond to subpoenas, court orders, or to comply with law or any regulatory authority;
• when we believe in good faith that it is necessary to establish or exercise our legal rights or defend against legal claims;
• when we believe it is necessary to share information in order to investigate, prevent, or take action regarding suspected illegal activities, fraud, situations involving potential threats to the physical safety of any person, or violation of this Privacy Policy;
• if we are acquired by or merged with another organization, your information may be one of the assets transferred to or acquired by a third party;
• for any other purpose disclosed by us when you provide the information; or
• with your consent.

Third parties may automatically collect information about your online activities over time and across different websites when you use our Platform. For example, third‑party providers of certain embedded content and tools on our Platform, your device manufacturer, or your internet service provider may collect information directly from you or your device in connection with your interaction with such content and tools of our Platform. Such provider’s use of the information is subject to their own privacy policies, which we recommend you review. We are not responsible for such providers’ or any other third party’s privacy practices, which are not covered by this Privacy Policy.

3. Your Privacy Rights

OK respects your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data. If you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from OK. OK does not sell your data including as “sale” is defined in Nevada and California. 

There may be situations where we cannot grant your request — for example, if you ask us to delete your data and OK is legally obligated to keep a record of that data to comply with law. We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.

If you are a California resident, you or your authorized agent can make a request to access, delete, or opt out of the sale of your Personal Information, as well as request that we provide you with (a) a list of certain categories of personal information we have disclosed to third parties for their direct marketing purposes during the immediately preceding calendar year and (b) the identity of those third parties. Please direct those requests to ask@bachocousa.com or by calling 1-800-635-9441. However, please note that, as stated in this Privacy Policy, OK does not sell, rent, or trade your personal information to third parties.

If you are a Nevada resident, you have the right to request that OK not sell your personal information to third parties. To submit this request, please send us an email at ask@bachocousa.com or by calling 1-800-635-9441. However, please note that, as stated in this Privacy Policy, OK does not sell, rent, or trade your personal information to third parties.

To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. If you request access to or deletion of your personal information and do not sign in to an account with us, we require you to provide the following information: name, email address, phone number, and postal address. In addition, if you do not have an account and you ask us to provide you with specific pieces of personal information, we reserve the option to require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request. If you designate an authorized agent to make an access, deletion or opt-out of sale request on your behalf (1) we may require you to provide the authorized agent written permission to do so, and (2) for access and deletion requests, we may require you to verify your own identity directly with us (as described above).

4. Security of your Personal Information

We are committed to online data security, and for that reason we take steps to make sure that the Personal Information we receive or collect is stored, processed and maintained in accordance with reasonable security practices designed to secure your Personal Information from accidental loss and from unauthorized access, alteration, disclosure or misuse. To the extent we engage with third-party vendors to provide the necessary technology infrastructure required to run our Platform and business, we use reasonable efforts to ensure that these third-party vendors commit to industry standard security practices designed to secure your Personal Information from accidental loss and from unauthorized access, alteration, disclosure or misuse.

Please note that we cannot completely guarantee the security of any information which is submitted or transmitted via the internet or via mobile platforms and, by engaging in any of these activities, you understand that any such submission or transmission is done at your own risk.  You are also responsible for preventing unauthorized access to your account and Personal Information through your computer or other devices.  We recommend you limit access to your computer or other devices through which you accessed the Platform by signing off after you have finished accessing your account.  We are not responsible for your circumvention of any privacy settings or security measures we provide.  

5. Your Rights to Restrict Disclosure of Personal Information

We offer you choices with regard to the use and disclosure of your Personal Information. These options include opting out of advertising provided by us or choosing for us not to share Personal Information with third parties.  If you do not wish to receive these communications from us, you may “opt-out” or “unsubscribe” from these communications by contacting us directly as described in Section 9 below.

Of course, you are always free to not disclose information to us.  In addition, you may set your browser to reject cookies or to alert you when a cookie is placed on your computer.  You may also delete cookies as soon as you leave our Platform. Additionally, you can disable or delete similar data used by browser add-ons, by changing the add-on’s settings, or visiting the website of its manufacturer.  Please note, however, that we have no liability or responsibility to any party with regard to your inability or unwillingness to disclose information to us or through the Platform.

6. Links to Other Platforms

Our Platform may contain links to other sites owned, operated or controlled by third parties. These links are provided for your convenience and information and we are not responsible for the privacy policies and/or practices on these other sites. If you follow a link to another site, you should read that site’s privacy policy. The inclusion of any link does not imply our endorsement of the external site company, its website or websites, or the products or services it promotes or sells. When you leave our Platform to visit one of these linked sites, the only information transferred to the third party is the fact that you came from our Platform. We are not responsible or liable for the independent privacy policies of third parties.

7. Children’s Privacy

Our Platform is not directed or marketed at, nor intended for use by, children under the age of 13, and we do not knowingly collect information from children under the age of 13.  If we learn we have collected or received information from a child under 13 without verification of parental consent, we will delete that information.  If you believe we might have any information from or about a child under 13, please contact us as described in Section 12 below.

8. Text Messages

            If you provide us with your mobile phone number, we may send you text messages. Text messaging may include one-time or recurring texts related to our programs, products, services, or tools. The only way to end text messages for a specific texting program is to reply STOP. You understand and approve that replying STOP to one texting program will not opt you out of all programs that you are enrolled in. You must reply STOP to each texting program that you no longer want to be a part of. In all programs, you may text HELP for help. Text messages may be sent to your mobile number using an automatic dialing system. Message and Data rates may apply. Text messaging may not be available from all carriers.

After you send “STOP” to us, we may send you a message to make sure that you no longer want to get text messages from that program. After this, you will no longer get text messages from us from that texting program. If you want to join again, just sign up as you did the first time and we will start sending text messages to you for the programs you have signed up for.

We do not guarantee the successful delivery of text messages by your wireless provider.

You are responsible for updating us right away if your mobile number changes. It is your responsibility to give a correct mobile number and to update any changes. If you do not give us your new mobile number, we are not responsible for any text message sent to the wrong number.

We will not be liable for losses or damages that come from (i) a message not delivered, a message delivered late, or (ii) a message that goes to the wrong number; or (iii) inaccurate or incomplete content in a text message. We are not liable for your use or reliance on the content of any text message.

9. Email “Opt Out” and Other Rights Regarding Use of Personal Information

Promptly upon receipt of your request, we will:

• correct or update your Personal Information (provided that we reject any such request if we believe the proposed change would violate any law or legal requirement or cause the Personal Information to be incorrect);
• restrict the use of your Personal Information if you expressly indicate the same; and/or
• stop sending emails to your email address or other mailings to your physical address.

You can make these requests by sending an email to: ask@bachocousa.com and/or by calling 1-800-635-9441.

10. Opting Out of Direct Marketing

As set forth in this Privacy Policy, OK offers you the ability to opt out of our sharing of your Personal Information with third parties for their direct marketing purposes. To make such a request, follow the email opt-out instructions and clearly state your request, including your name, mailing address, email address and phone number. Please see Section 9 of this Privacy Policy for additional information.

11. Changes to this Privacy Policy

We may amend this Privacy Policy from time to time, at our discretion and we will post any amended Privacy Policy on this Platform. Our use of information, including Personal Information, is subject to the Privacy Policy in effect at the time such information is used. Your continued use of our Platform after any updated Privacy Policy is posted constitutes your agreement to the updated Privacy Policy. You should periodically review this Privacy Policy so as to be aware of the current applicable terms.

12. Questions?

If you have any questions or concerns about this Privacy Policy, please contact us at P.O. Box 1787, Fort Smith, Arkansas 72902, 1-800-635-9441 or ask@bachocousa.com.